The Voice of the Customer

  • I would like to commend Meg for professionalism in handing a ticket change and reservation change after hours. I was amazed how quickly the reservation was made and the timeliness in receiving itineraries. She was very easy to work with and is truly an asset to your company.
    Mariel H.
  • Courtney is AMAZING! She is always extremely helpful and always has an answer to our questions!
    Stacy P.
  • Louise was a joy to work with and made the arranging of my travel a very enjoyable experience. I felt her performance was exceptional.
    Nancy Z.
  • So many times our schedules are given to her at the "last minute", but Donna gets it done regardless of how late or early she has to work to make it happen. She is never too busy to handle a question, a change request, or any other problem.
    Sam S.
  • Several of the hotel managers that I know speak very highly of Donna. They comment how much they appreciate working with Donna and how much she cares for us.
    Sam S.
  • Christine often goes above and beyond making numerous changes at the last minute and always in an extremely pleasant manner. The Office of Public Affairs is very delighted to work with her and the rest of the travel team.
    Ann J.
  • I can't say enough good things about ADTRAV. Very professional, courteous and knowledgable.
    Sharon N.
  • I love you guys at ADTRAV! Customer Service there is top notch!
    Danielle S.
  • We had flight cancellations on the front and back end of our travel and both times, Marcus was wonderful in securing alternate flights for us.
    Joe Y.
  • Superior service, prompt, uses common sense, gets best airline transfer options.
    Calvin B.
  • Replied to my email with the invoices requested within 15 or so minutes! AMAZING!
    Kristin F.
  • My connection was cancelled and Leslie proactively rented a car for me to drive home. I had 2 messages waiting for me upon landing and the process was seamless. Great job.
    David H.
  • My agent was extremely professional and courteous. She took time to explain how the travel reservation process worked, which was invaluable. This was top-notch customer service.
    Reginald B.
  • Every single person who has assisted me has been fabulous. You’ve got a great crew.
    Donald C.
  • Your company needs to teach customer service seminars to other major corporations, for you lead the field in that area!
    Cheri D.

Meetings & Events Services

ADTRAV Meetings has extensive experience in planning and managing both large and small meetings and events. We craft our service around the needs of each of our clients in ways that will save time and money. Plus ADTRAV is always updating our tools to provide a better experience for you and your travelers. Below are a few of the ways that ADTRAV Meetings can help with your next meeting or event.


Online Registration

Our online registration service makes it a breeze to register event attendees with a simple online interface. With bonus features like breakout sessions, rooming list management and fee collections our registration services save you both time and money on your meetings.

Site Selection

Deciding where to meet can be one of the biggest decisions you will make when it comes to planning your next meeting. ADTRAV can help take the guesswork out of the budgeting process with our complete destination analysis package which gives you a total view of the best locations for your meeting.

Event Planning

Planning an event takes lots of time and resources. The event planners at ADTRAV work to simplify the process while insuring your event is first rate. Themed parties, receptions, and unique locations can really drive home your message and make your event something your employees will talk about all year long.

On-Site Event Management

ADTRAV’s event staff is available to work onsite to make changes and updates easier and more personable. From supervising private event check in to meet and greet services, ADTRAV is there to ensure your meeting or event runs smoothly from beginning to end.


Even more ways ADTRAV can help…

Group Discounts Group rates will help to save you even more.
Event Management Lodging, space and meals can be managed for you.
Negotiated Rates Negotiated rates and attrition for more cost savings.